1. Overview

ISHTAR HEALTH PTE. LTD. ("ISHTAR," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy ("Privacy Policy"). This Privacy Policy describes how we collect, use, and handle your Personal Information when you visit our website, use our services, or communicate with us electronically.

Please read this Privacy Policy carefully to understand our policies and practices. If you do not agree with them, please do not use our services or website. By accessing or using our platform, you consent to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time. Continued use of the platform after any updates constitutes your acceptance of the revised policy, so we encourage you to review it periodically.

2. The Types of Information That ISHTAR Collects About You and How We Collect It

ISHTAR may collect two types of information from you when you visit the platform: Personal Information and Non-Personal Information.

"Personal Information" includes data that may identify you such as name, email, phone number, address, job title, and payment details. This information may be collected when you sign up for our services, purchase a product, contact us with inquiries, or fill out forms on our website.

"Non-Personal Information" refers to data that does not identify you personally, such as browser type, operating system, IP address, referring URLs, and browsing behavior. This information helps us understand how visitors use our platform and improve the user experience.

We collect information:

・Directly from you when you provide it (e.g., registrations, transactions, or communications).

・From third parties such as marketing partners, vendors, and data providers.

・Automatically through cookies and similar tracking technologies (see our Cookies Policy).

3. How ISHTAR Uses Your Information

We use your Personal Information for various purposes, including but not limited to:

・Operating, maintaining, and providing our website and services.

・Processing transactions, subscriptions, or inquiries.

・Providing customer support, technical assistance, and service updates.

・Improving our offerings by analyzing user trends and feedback.

・Communicating with you about new features, promotions, or service changes.

・Personalizing your experience and showing you content relevant to your interests.

・Protecting against fraudulent or unauthorized activity.

・Complying with legal obligations, regulations, or law enforcement requests.

We may combine information collected through different sources to enhance our understanding of your preferences or interests.

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. How ISHTAR Protects Your Information

We implement reasonable administrative, technical, and organizational security measures designed to protect your Personal Information against unauthorized access, loss, misuse, alteration, or disclosure. Examples include access controls, encryption, and regular security assessments.While we strive to protect your Personal Information, no method of transmission over the internet or electronic storage is 100% secure. If you suspect a breach or have concerns about your data, please contact us immediately (see Section 10).

5. When ISHTAR Shares Your Information

We may disclose your Personal Information to third parties in the following circumstances:

・Service providers and vendors who perform services on our behalf, such as payment processing, hosting, analytics, customer support, and marketing.

・Affiliates or subsidiaries within our corporate structure, for internal administrative purposes.

・Business partners involved in co-branded offerings, collaborations, or joint marketing campaigns.

・Regulators, law enforcement, or legal entities, when required by applicable law or to protect legal rights, safety, or property.

・In connection with a business transfer, such as a merger, acquisition, or sale of company assets.

・With your explicit consent, for any other purpose not covered by this policy.

We do not sell your Personal Information for monetary gain.

We may also share non-personally identifiable or aggregated data with third parties for research, marketing, or analytics purposes.

6. Information From Children

ISHTAR does not knowingly collect Personal Information from children under the age of 16. If we become aware that a child has submitted Personal Information without appropriate parental consent, we will take reasonable steps to delete that data.

If you believe we may have collected such information, please contact us immediately.

7. Links to Other Websites and Services

Our website may contain links to third-party websites, products, or services. These external sites are not operated or controlled by ISHTAR and are governed by their own privacy policies.

We are not responsible for the content, practices, or privacy policies of these third-party websites. We encourage you to review their policies before providing any information.

8. Do Not Track

Some web browsers offer a "Do Not Track" (DNT) signal that lets you inform websites you do not wish to have your online activity tracked. Our platform does not currently respond to DNT signals.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

・Request access to the Personal Information we hold about you.

・Request correction or deletion of your Personal Information.

・Withdraw consent previously provided.

・Object to or restrict certain processing of your Personal Information.

To exercise your rights, please contact us using the details provided below. We may request verification of your identity before fulfilling your request.

10. How to Contact Us About This Privacy Policy

If you have any questions about this Privacy Policy, our data handling practices, or would like to make a request, please contact us at :

ISHTAR HEALTH PTE. LTD.

Email: [email protected]